We promise to provide professional and dedicated services with integrity and fairness in implementing policies and financial regulations including the following functions:

1. All bills with completed documents will be paid within (14) days from the receiving date at the Bursar's Office.

2. Payment of staff salaries will be credited to the account as of the date set by the Accountant General’s Department of Malaysia (JANM) on a monthly basis

3. All payments of scholarships to deserving students will be made within seven (7) working days after receiving financial support from sponsors and validation from the bank.

4. All advance applications for staff and student activities are processed and paid within seven (7) working days.

5. All application letters requesting for replacement cheque will be processed within seven (7) working days from the receiving date at Bursar's Department.

6. Submit a final financial statements for the year ending 31st December of the current year to the National Audit Department before or on 30th April of the following year.

7. Providing a friendly, efficient and accurate services to all customers. 8. Willing to accept the opinions, suggestions and feedbacks from customers as part of the process to improve the performance and effectiveness of services.